State Farm® Insurance Agent Chad Arnold

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Smile Haven

January 14, 2025

5 out of 5

"Chad is the Insurance MAN!!! We just opened a dental office and needed a wide variety of insurances from during construction, to Workmans comp and everything in between. Chad always gave me the best quotes in comparison to other agents with the best coverage and was a wealth of knowledge. He did a great job explaining details of each plan. He helped so much that I also switched my personal insurance stuff to him as well and also referred over some family already. I look forward to working with him for years to come."

sharon m

December 6, 2022

4 out of 5

"Good response. Pricing getting high.they work with you..Good CS"

SHIRLEY PATTERSON (MS. OOH LA LA)

May 22, 2022

5 out of 5

"Great customer service and have fair market prices 👍"

John Krawczyk

April 2, 2022

5 out of 5

"Been with them for years and they are wonderful."

Laura Oilschlager

March 10, 2022

4 out of 5

"I have been considering leaving Chad Arnold’s office for a couple years. But, I’ve been a State Farm customer for more than 30 years. We are buying a house and selling two houses. I was dreading having to call the office. What a wonderful surprise to deal with Allison Bertke. She is AMAZING! She is kind, diligent, follows through on everything, goes out of her way to help me and on top of her phenomenal customer service, she saved me money! I’m an Allison fan for sure! Highly recommend her!!!"

Sandy Mack

January 28, 2022

5 out of 5

"This State Farm Office is Great! They are always so considerate and helpful! Allison helped me with my policy and even suggested ways I can save money!! I am so happy Chad is my agent!!"

B Polit

January 14, 2020

5 out of 5

"Best insurance I've ever had can't say enough about Cathe O'Brien... Simply brilliant"

We responded:

"This is so great to hear! I love getting such great feedback about our team. Thank you for the review, Becky! -Chad"

Jaydee Miller

January 11, 2020

5 out of 5

"Great customer service!! Love the agent experience!! Keep it up ladies!"

We responded:

"Thank you so much, Jaydee! -Chad"

Christie MAC MILLIN

June 13, 2018

5 out of 5

"Chad and his team are very personable and detail orientated. Chad always puts his clients interests and needs first, he is always there for you and your family!"

We responded:

"Thank you, Christie! I'm so glad we could help. -Chad"

David Ban

May 18, 2018

5 out of 5

"Great agent and no hard sell like most other agents!!! Chad has the best interest of his client and willing to go above to help them out."

We responded:

"Thank you, David! I appreciate the kind review. -Chad"

Shop and Track

January 10, 2025

1 out of 5

"dealing with this office has been one of the worst experiences I’ve ever had in my entire life. Chad Arnold Was extremely rude to me, dealing with my policy issues that were created by them. I would highly recommend you find a different agent!!!"

Jason Jossie

August 12, 2024

1 out of 5

"I am not sure how there are good reviews here as my experience with Chad has been horrible. I tried to get a quote to add coverage to my policy. Instead of providing the quote, he just added the coverage automatically and when the price finally came in it was about 3 times higher than what I found elsewhere. I told him multiple times I only wanted a quote and not the insurance and he added it anyway and would not refund any of the premium once the price was finally available and I told him to cancel. Poor communication and poor experience all around. Edit to respond to Chad: I did not receive the quote on 4/26, that is when you added the bike to my policy without my permission. I didn’t receive the actual price till later in June and when I said I didn’t want the coverage you said I still owed premium from 4/26 to cancellation. Show me when the quote was sent to me in April and I will remove my review. Very unprofessional and user beware if you choose to use Chad."

We responded:

"Fake News Jason! Bike was quoted 4/26 by my team member Dan. I have not had any communications with you. I am responsible for Dan and on 4/26 Bike was quoted. On 6/5 underwriting asked for more specifics on the bike with no response. Policy was issued 7/18 and then cancelled by you 7/24. Remember this was an existing PAP policy so there was always going to be an amount due. Bike was removed and backdate and any refund on the payment account would be credited. We don't hold clients' money like you mentioned. Best of luck to you."

Scout Hill

February 16, 2022

5 out of 5

"I have been a client of this office for a few years, and would highly recommend them to anyone looking for renter's insurance in Chicago. Chad Arnold, but especially Allison Bertke, have been super responsive, helpful, knowledgable, and kind. Allison will make you feel like you are the most important client that she has, even though I know I am one of many. A small thing, but I also appreciate that Chad writes birthday cards, and holiday cards, to his clients -- it's a nice touch."